The Hotwire Xchange takes the privacy of its users seriously. The Hotwire Xchange has adopted information management guidelines for our user and customer relationships designed to respect the privacy and preferences of our users.



You agree that The Hotwire Xchange may use, collect, store and analyse your personal information, which may include your name, phone number, email address, ID number, and physical address, as well as other details that you could communicate to us while using the platform.

Use of the collected information

When you become a registered user of The Hotwire Xchange, we ask you to fill out a form that requests your personal information in order to compile profiles for statistical, advertising, and marketing purposes in order to improve the services we offer on the platform. We guarantee that your information will not be accessible to anyone except The Hotwire Xchange. It may be worthwhile to consider that if at any time you modify your information on our platform, those modifications will be updated in our database.

When you visit our platform, we automatically log your IP address, your browser type, and your access times. We will use this information to improve our platform performance. That allows us to know more about where our users come from and what parts of the website are most frequently and infrequently visited. This data will enable us to improve our platform, but will never be used in a personal capacity.

Finally, while we commit to keep all your information private, we are required by law to hand over this information if a judicial process takes place.

Data security

All of our employees are aware of our privacy policy and will strive to keep all information confidential. However, we cannot guarantee that all the collected data is 100% secure. Visiting our platform and information shared on our platform is entirely at one’s own risk. We are not responsible for any loss resulting from any failure in the safety process.

Our use of cookies

Cookies are pieces of information that your browser stores on your computer’s hard drive which identifies you when you enter our site. They help us analyse the traffic and the demographic information on our website. Please be aware that you have to accept the use of cookies in order to use the website.


The Hotwire Xchange reserves the right to amend this Privacy Policy at any time. If so, the new version will be published on the website in the « Privacy Policy » section.


This Privacy Policy will be governed by the Laws of the Republic of Botswana. Through your use of this platform, you consent to the jurisdiction of the Botswana Courts.


All rights not expressly granted are reserved. You may download, view, and print content from this website/platform for private and non-commercial purposes only. All the content of this website is our property. You are not allowed to use any content without our consent, or you expose yourself to legal proceeding.