20 November 2020GABORONE - As the festive season approaches, the increasing prominence of scammers and fraudsters has become even more apparent, building on an existing risk in the financial services and mobile money space. With this in mind and a firm resolve to ensure that valued customers are protected and their funds remain safe, Orange Botswana has launched a series of radio educational discussions to empower consumers across Botswana.Through a series of radio-based dialogues, Orange Botswana’s Orange Money team is sharing best practices on how to identify potential threats or scammers, and how to protect oneself from them. The radio discussions take place every at Wednesday, 13h30 on RB2 and Fridays on Duma FM at 08h35.“The so-called silly holiday season is especially rife with crime, from traditional robberies to financial crime and scammers preying on those they believe have lowered their guard around festive. We want all of our valued customers to be safe and protected that is why we are arming them with the knowledge they require to identify common fraudster and scammer tactics to avoid falling prey to these attempts,” said Orange Money CEO, Seabelo Pilane.Common scammer tactics include:Enticement with competitions and potential prizes which require sharing of personal details such as pin numbersSuggestions of accidental funds being shared, and requests for the funds to be returned via Orange MoneySuggestions to customers that their Ditebogo Rewards are more than enough to be converted into funds into their Orange Money Accounts“There are many ways that a scammer may try to lure in an unsuspecting customer. We are working with the Botswana Police Service to ensure these scammers are caught and brought to justice. At Orange Botswana we are consistently ensuring that we keep our customers financial details safe and confidential at all our retail stores. We want to encourage all Batswana to exercise extra vigilance. If in doubt, contact Orange and only engage or act on verified information from an official representative of the business. Contact our customer contact centre on 123 as needed,” concluded Pilane.ENDS.